Frequently Asked Questions
Everything you need to know about enhancing your living space with Berravia.
What is the typical shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location and the size of the item, standard delivery typically takes between 5 to 10 business days.
Do you offer international shipping for home goods?
Currently, Berravia ships to select countries. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight and dimensions of your order.
What is your return policy if I am not satisfied with my purchase?
We offer a 30-day return policy for most items in their original packaging and condition. Please note that custom-made furniture and final sale items are not eligible for returns.
How can I track the status of my home delivery?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier’s website so you can monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay to make your home upgrades more accessible.
Are your materials sustainably sourced?
At Berravia, we prioritize quality and ethics. Many of our wooden pieces are crafted from FSC-certified timber, and we actively partner with artisans who utilize eco-friendly production methods.